The world of business can be tricky to navigate. Sure, you have a great product, but now you must procure and retain clients. And that can be like navigating a minefield. Each customer brings a different personality and expectations to manage.
Because so many companies are vying for business, the slightest misstep can sink an enterprise. Here some basics to keep in mind, including what to never say to clients, no matter how well you think you know them.
via 5 Things You Never Should Say to a Client | Entrepreneur.com.